Privacy Policy

Effective Date: June 3, 2025

This Privacy Policy governs the collection, use, and protection of your personal information by Green Dot Lawn Care (“Green Dot,” “we,” “us,” or “our”), a Colorado-based lawn care service provider operating in Colorado Springs, including Lorson Ranch, The Glen, Fountain, Security-Widefield, and nearby areas. By engaging with our services or visiting our website, you consent to the practices described herein, in compliance with the Colorado Privacy Act (CPA), Telephone Consumer Protection Act (TCPA), and CAN-SPAM Act.

1. Commitment to Not Selling Personal Information

Green Dot does not sell, trade, rent, or share your personal information with third parties for marketing purposes, except as outlined in this policy. Your information is used solely to deliver our lawn care services, communicate with you, and improve our operations, ensuring confidentiality and security.

2. Information We Collect

We collect only the information necessary to provide our services, including:

• Personal Information: Name, address, phone number, email address, and payment details (e.g., credit card) provided for quotes, scheduling, or payments.
• Service-Related Information: Property details (e.g., size, location under half an acre), service preferences, and scheduling information.
• Communication Information: Records of emails, calls, texts, or form submissions.
• Website Usage Information: Non-personal data (e.g., IP address, browser type) collected via cookies and similar technologies.

3. How We Collect Information

We collect information through:

• Direct Interactions: Phone (719-249-1215), email ([email protected]), website forms, or in-person consultations.
• Service Requests: Quote requests or scheduling for services (e.g., $35.95 Basic Lawn Service, $295 Early Spring Package).
• Automated Technologies: Cookies and server logs for website usage data (manageable via browser settings).
• Third-Party Sources: Payment processors (e.g., Stripe, PayPal) with strict confidentiality agreements.

4. How We Use Your Information

We use your information to:

• Deliver Services: Provide and manage lawn care services (e.g., mowing, snow removal at $75, Christmas lights at $999).
• Communicate: Respond to inquiries, provide quotes, confirm or reschedule appointments, and send invoices with your consent for phone/texts.
• Process Payments: Handle transactions for fixed-price or quote-based services.
• Improve Operations: Analyze feedback and data internally to enhance services.
• Comply with Laws: Meet legal obligations (e.g., tax reporting).

5. Phone and Text Communication

Per the TCPA, we contact you via phone or text only with your express consent for service-related communications (e.g., appointment confirmations, rescheduling). Opt out by replying “STOP” to texts or contacting us at [email protected] or 719-249-1215. Standard rates may apply.

6. Email Communication

Per the CAN-SPAM Act, we send transactional emails (e.g., invoices, confirmations). Opt out of non-essential emails via unsubscribe links or by contacting [email protected]. Transactional emails continue as necessary for service delivery.

7. Information Sharing and Disclosure

We share information only with:

• Service Providers: Trusted parties (e.g., Stripe, PayPal) under confidentiality agreements.
• Legal Requirements: As required by law or court order.
• Business Transfers: In mergers or acquisitions with equivalent protections.
• Protection of Rights: To protect our rights or safety.

8. Data Security

We use secure servers, encryption, and restricted access to protect your data, but no method is 100% secure. You acknowledge this risk by using our services.

9. Data Breach Notification

In case of a data breach, we will notify you and authorities within 30 days, per the CPA, with details and protective steps.

10. Your Rights and Choices

Per the CPA, you have rights to access, correct, delete, or opt out of communications. Contact us at [email protected] or 719-249-1215. We respond within 30 days, with identity verification.

11. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect their information and will delete it if discovered. Contact us at [email protected] if you believe we have such data.

12. Data Retention

We retain information only as needed for service delivery, legal compliance (e.g., 7-year tax records), or dispute resolution, securely deleting or anonymizing it thereafter.

13. International Users

Our services operate in the U.S., and your information is processed under U.S. laws. By using our services, you consent to this.

14. Changes to This Privacy Policy

We may update this policy, posting changes on our website with a revised effective date. Material changes will be notified via email or website notice. Continued use constitutes acceptance.

15. Contact Us

For questions or requests, contact:
Green Dot Lawn Care
Email: [email protected]
Phone: 719-249-1215
Address: PO Box or office address available upon request