Privacy Policy

Effective Date: June 3, 2025

This Privacy Policy governs the collection, use, disclosure, and protection of your personal information by Green Dot Lawn Care (“Green Dot,” “we,” “us,” or “our”), a Colorado-based lawn care service provider operating in Colorado Springs, including Lorson Ranch, The Glen, Fountain, Security-Widefield, and nearby areas. By engaging with our services, visiting our website, or receiving our service confirmation emails, you consent to the practices described herein, in full compliance with the Colorado Privacy Act (CPA), Telephone Consumer Protection Act (TCPA), and CAN-SPAM Act.

1. Commitment to Not Selling Personal Information

Green Dot Lawn Care does not sell, trade, rent, or otherwise share your personal information with third parties for marketing or commercial purposes, except as expressly outlined in this policy. Your information is utilized exclusively to deliver our lawn care services, facilitate communication with you, enhance our operational efficiency, and ensure the confidentiality and security of your data.

2. Information We Collect

We collect only the information essential to the provision of our services, including:

• Personal Information: Name, address, phone number, email address, and payment details (e.g., credit card information) provided for quotes, scheduling, or payment processing.
• Service-Related Information: Property details (e.g., size, location under half an acre), service preferences, and scheduling data.
• Communication Information: Records of emails, phone calls, text messages, or submissions via website forms.
• Website Usage Information: Non-personal data such as IP addresses, browser types, and page interactions collected via cookies and analogous tracking technologies.

3. How We Collect Information

We gather information through the following methods:

• Direct Interactions: Communications via telephone (719-249-1215), email ([email protected]), website forms, or in-person consultations.
• Service Requests: Information provided during quote requests or scheduling for services (e.g., $35.95 Basic Lawn Service, $295 Early Spring Package).
• Automated Technologies: Cookies, web beacons, and server logs to collect website usage data, which you may manage through your browser settings.
• Third-Party Sources: Data from payment processors (e.g., Stripe, PayPal) under stringent confidentiality agreements.

4. How We Use Your Information

We utilize your information for the following purposes:

• Deliver Services: Facilitate and manage the delivery of lawn care services (e.g., mowing, snow removal at $75, Christmas lights at $999).
• Communicate: Respond to inquiries, provide quotes, confirm or reschedule appointments, and send invoices with your prior consent for phone or text communications.
• Process Payments: Handle financial transactions for fixed-price or quote-based services.
• Improve Operations: Analyze feedback and operational data internally to enhance service quality.
• Comply with Laws: Fulfill legal obligations, including tax reporting and regulatory compliance.

5. Phone and Text Communication

In accordance with the Telephone Consumer Protection Act (TCPA), we initiate phone or text communications solely with your express prior consent for service-related purposes (e.g., appointment confirmations, rescheduling notifications). You may opt out at any time by replying “STOP” to text messages or by contacting us at [email protected] or 719-249-1215. Standard messaging and data rates may apply.

6. Email Communication

Pursuant to the CAN-SPAM Act, we send transactional emails (e.g., invoices, service confirmations) necessary for service delivery. You may opt out of non-essential marketing emails by utilizing the unsubscribe link provided in each communication or by contacting us at [email protected]. Transactional emails will continue as required to fulfill our service obligations.

7. Information Sharing and Disclosure

We disclose your information only under the following circumstances:

• Service Providers: To trusted third parties (e.g., Stripe, PayPal) under binding confidentiality agreements to facilitate payment processing or service delivery.
• Legal Requirements: As mandated by law, subpoena, or court order to comply with governmental or judicial directives.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, where your information is transferred with equivalent privacy protections.
• Protection of Rights: To protect the rights, property, or safety of Green Dot Lawn Care, our clients, or the public, as permitted by law.

8. Data Security

We employ industry-standard measures, including secure servers, encryption protocols, and restricted access controls, to protect your personal information. However, no security system is entirely impervious, and you acknowledge and accept this inherent risk by engaging our services.

9. Data Breach Notification

In the event of a data breach, we will notify affected individuals and relevant authorities within 30 days, as required by the Colorado Privacy Act (CPA), providing detailed information and recommended protective measures.

10. Your Rights and Choices

Under the Colorado Privacy Act (CPA), you are entitled to exercise the following rights: access to your personal information, correction of inaccurate data, deletion of your information upon request, and opting out of certain communications. To exercise these rights, please contact us at [email protected] or 719-249-1215. We will respond to your request within 30 days, subject to identity verification procedures to ensure security.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 and will promptly delete any such information if discovered. If you believe we have inadvertently collected data from a minor, please contact us at [email protected].

12. Data Retention

We retain your personal information only for the duration necessary to fulfill service obligations, comply with legal requirements (e.g., 7-year retention for tax records), or resolve disputes. Thereafter, we will securely delete or anonymize the data to protect your privacy.

13. International Users

Our services are exclusively provided within the United States, and your personal information is processed under U.S. federal and state laws. By utilizing our services, you expressly consent to the transfer, storage, and processing of your data within the U.S. jurisdiction.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time, with changes posted on our website accompanied by a revised effective date. Significant modifications will be communicated via email notification or a conspicuous notice on our website. Your continued use of our services following such updates constitutes your acceptance of the revised policy.

15. Confirmation Email Notification

Prior to the commencement of each scheduled service, Green Dot Lawn Care will send you a confirmation email containing details of the service, including date and time, along with hyperlinks to this Privacy Policy, our Terms of Service (https://www.greendotlawncare.com/terms-of-service), and Liability Waiver (https://www.greendotlawncare.com/liability-waiver). This email serves as your official notification of these policies. Your failure to object in writing or cancel your service by contacting us at [email protected] or 719-249-1215 within 24 hours of receiving this email constitutes your full and irrevocable acceptance of the terms outlined therein, including the acceptance of inherent risks, the waiver of your right to sue, and the acknowledgment of Green Dot’s limited liability as specified.

16. Data Minimization

We adhere to the principle of data minimization, collecting only the minimum amount of personal information necessary to fulfill our service obligations and comply with legal requirements, thereby reducing the risk of unauthorized access or misuse.

17. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any information.

18. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your website experience, analyze usage, and improve our services. You may disable cookies through your browser settings, though this may affect website functionality. Our use of cookies complies with applicable laws and is detailed in our Cookie Policy, available upon request.

19. Contact Us

For any inquiries, concerns, or to exercise your privacy rights, please contact: Green Dot Lawn Care Email: [email protected] Phone: 719-249-1215 Address: Available upon request via our contact form